FAQs

  • We do not file insurance claims. All individuals are responsible for the counseling session fee which is $85. We offer a sliding scale program for those who need assistance. Individuals must apply and meet the criteria to be eligible.

  • Although we are guided by the principals found in the Bible and the teachings of Christ, we will never push this upon an individual. We respect all people and will work with them to achieve their therapeutic goals.

  • Often people enter their first session with heightened emotions and are ready to begin work to relieve their stress. While this is one goal of therapy, it is important for your counselor to fully understand what you are experiencing. Learning more about you is essential before “jumping right in” to the work. The first session (also known as an intake) is where the counselor will spend time gathering information about you and your life before proceeding to the therapeutic work. After the first appointment, you and your counselor will determine the frequency that works best for your needs and assists you in meeting your goals. In some cases, it may be helpful to include family members as part of your care. This will be discussed prior to including them.

  • This depends on a variety of factors which include: the severity of the issue, how long the concern has been present, outside elements that may influence treatment, and one’s commitment to the therapeutic process. You will be able to discuss your concerns with your counselor to develop a reasonable timeline for your care.

  • We respect all our clients and aim to provide the highest level of confidentiality. Information discussed in sessions will be kept private and confidential unless permission through a written release is given. It is important to note that there are certain situations in which the counselor is legally bound to reveal information obtained during counseling without the permission of the client. These situations are as follows:

    Duty to warn and protect

    When a client discloses intentions or a plan to harm another person, the mental health professional is required to report this information to legal authorities.  In cases in which the client discloses, threatens, or implies a plan for suicide, the mental health care professional is required to notify legal authorities and make reasonable attempts to notify the family of the client.

    Abuse of Children and Vulnerable Adults

    If a client states or suggests that he or she is abusing (physically, mentally, emotionally, or by neglect) a child (or vulnerable adult), has recently abused a child (or vulnerable adult), or a child (or vulnerable adult) is in danger of abuse, the mental health professional is required to report this information to the appropriate social service and/or legal authorities. If the counselor has a reasonable suspicion that a client is the perpetrator, observer of, or actual victim of physical, emotional, or sexual abuse of a child under the age of 18 years they will report to the appropriate agencies and legal authorities.